Shipping policy

SHIPPING POLICY

Last Updated: October 30, 2026

At Blackryne, every order is prepared with care. Please review the processing timelines, shipping rates, and delivery estimates below so you know what to expect from order placement to arrival.

1. Processing & Fulfillment Time

  • Processing Window: Orders of 1–10 items are typically prepared for dispatch within 2–5 business days. Larger orders may require additional processing time.

  • Business Days: Processing occurs Monday through Friday, excluding major national and postal holidays.

  • Peak Seasons: During promotional launches, high-volume periods, or federal holidays, processing times may vary.

Once your package has been handed off to the shipping carrier, you will automatically receive a dispatch confirmation email containing your tracking link.

2. Domestic Shipping Rates & Estimates (U.S.)

Transit times begin once the carrier scans your package, not at the time your order is initially placed.

Order Value Shipping Method Estimated Transit Time Rate
Orders $100.00 and above Standard Ground 3–5 business days Complimentary (Free)
Orders under $100.00 Standard Ground 3–5 business days $9.99 Flat Rate
All order values Express 2–3 business days $29.99 Flat Rate

Transit estimates are additional to processing time. Express speeds up transit only, not order preparation. Complimentary shipping on orders of $100 or more applies to Standard shipping only.

Note: Deliveries to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses may experience slightly extended carrier transit times.

3. Order Tracking

Once your order ships, an automated notification will be sent to the email address provided at checkout with your tracking details. Please allow 24 to 48 hours after receiving your dispatch email for the carrier's system to update with initial scan coordinates.

4. Shipping Address Accuracy

Customers are responsible for ensuring that the full and correct shipping address is entered during checkout.

  • Once an order enters our automated fulfillment queue, address modifications or cancellations cannot be guaranteed.

  • Blackryne is not responsible for packages delivered to incorrect, incomplete, or outdated addresses entered by the customer.

  • Any parcels returned to our facility as undeliverable due to an incorrect address will be subject to a standard reshipment fee.

5. Lost, Stolen, or Damaged Packages

  • Delivered Status: If your tracking link shows your package as "Delivered" but you cannot locate it, please check around your delivery area, mail drop, and with neighbors. Carriers occasionally log a premature delivery scan up to 24 hours prior to physical drop-off.

  • Damaged in Transit: If an item arrives leaking, broken, or physically damaged, notify us within 7 days of delivery. Email concierge@blackryne.com with your order number, a brief description, and clear photos of:

    1. The damaged product(s).

    2. The exterior shipping box and carrier label.

    3. The packing slip.

  • Carrier Investigations: If a package is confirmed lost in transit (without an active delivery scan after 15 business days), we will initiate a formal investigation with the carrier to dispatch a replacement.

6. Contact Blackryne Concierge

For any questions regarding your shipment status or tracking, our dedicated support team is available to assist you:

Blackryne Concierge


Store: blackryne.com